How do I manually upgrade the VI software?

Owned by Hidetaka Tsukagoshi
Last updated: Mar 31, 2023 by Joseph.Vano
1 min read

Answer

VI can be upgraded manually by downloading the Complete DVD installation and running it on the IP Server. This will upgrade all components of VI and is a full installation file that can be copied to each of your IP Servers.

 

  1. Before updating VI and all of its components, refer to the Admin Guide for backing up the IP Server Registry Keys and SQL database files, under the SERVER BACKUP AND RESTORE section.

  2. Go to https://www.downloadvi.com

  3. Refer to the section with the desired software version (Ex. Video Insight v7.9.5.248)

  4. Download IP Server Complete DVD x64 to the IP Server (x86 has a physical limit of 4GB RAM and is for a 32-bit OS)
    To update VI Monitor Plus clients only, download VI MonitorPlus Installer x64

  5. Once the Complete DVD has downloaded, unzip the file to a folder

  6. Run the Setup as an administrator

  7. Choose the Upgrade option

  8. The installer will prompt you to reboot the device once the installation has completed

  9. When the reboot is finished, run VI Monitor Plus and confirm operations

 

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