Local and Wide Area Network

Video travels over a network, meaning infrastructure plays a big part in the overall performance of the Video Insight solution. A slow network can create bottlenecks that result in a slow frame rate, jittery video, and packet loss. Avoid devices on your local network with a port speed of less than 100 Mb/s.

The following network issues can cause cameras to drop a connection, or otherwise go offline:

• A camera is using a dynamic IP address instead of static IP address.

• Another service or network device is running at the same time with the same IP address, causing a conflict.

• Another service or network device is broadcasting substantial amounts of data

• Multiple applications pulling a stream from one camera (some cameras limit the number of streams)

• Power output of a switch is less than required by the total number of cameras. The power output of a switch must be greater than the sum of the power requirements of the attached cameras. Refer to the relevant equipment manuals or specification sheets for hardware power requirements.

If an organization using IP Server has more than one site location or multiple installations, it shall rely on an Internet Service Provider (ISP) for connectivity between the sites. The performance expectation from the ISP will depend on their network infrastructure, its utilization by their customers, and their cost/quality ratio.