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The process of verification of communication between IP Server and IP Camera is crucial for the functioning of Failover Edge Recording. This step will help make troubleshooting easier in the event of an unlikely Edge Recording failure.


After the IP Server has restarted, open the camera’s Management interface within the internet browser window that was minimized at the end of Step 1:

On the left panel, select Setup.

On the Setup page, the green button labeled Basic should be highlighted by default. Select the SD Memory card tab at the top of the screen.


On the SD Memory card page, Use must be selected.


Overwrite must be On.


Recording Stream 1:

This is set to H.264 (1) by default. It is possible to select one of the four available H.264 settings.

The image above shows the first selection for H.264 configuration settings as an example. It is recommended to consult the camera’s documentation to understand how this option affects the captured video with Edge Recording.


SD memory card information: Format the
installed SD Card.
See Notes at the bottom for more information.

If the installed SD Card has never be formatted, it is recommended to perform a full format during the initial Edge Recording setup to ensure that video is captured.


This page provides an easy way to determine if the IP Server has successfully connected to the IP Camera with Failover Edge Recording enabled.

Verify that the Save Trigger (under Recording Stream 1) is greyed out and displays the phrase Network failure.

Network Failure message should appear, confirming a successful connection with the IP Camera and Failover Edge Recording.

If Network Failure is not visible now, then IP server is not communicating with the camera. It is recommended that the camera be removed from IP server and that the be reset to its original factory condition, and then repeat the steps above.


If Network Failure message is visible, reboot the camera following these steps:

Click on Maintenance (on the left).

Select the Default reset tab.

Find Reboot from the list of options presented and then click Execute.

The reboot process takes 2 minutes.


Congratulations, Edge Recording is now successfully configured.

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