Fail to update

Updated:07 Oct 2021

Question

When update extension software by ADAM OPERATION UI,
Show “*** textStatus: error, error: Gone ***”, and fail.

...

Answer

Please check below status .

1. Exceed upper limit size of zip file to be updated.
   In this case, the below message appears.
   

   Code Block
   CgiProcesser.cpp L:156 doProcess Content-Length (112720277) is too big for updateApplication

   
   Upper limit file size of .ext file to be updated is 100MB.
   In case of ADAM OPERATION UI, “Install” and “Update” is done by zip file, and convert to .ext format from .zip format to send i-PRO camera.
   In this case, add management information encoded by Base64 to .ext format, and then file size bigger the zip format. (Approx. 140%)
   
   Therefore If the zip file size close to 100MB, .ext file may exceed limit size(100MB)
   Unnecessary files such as external library need to be deleted to solve this situation.
   
   This limitation is only for when update the extension software
   Please refer to below link for Initial installation.
   なお、100MBの上限はアップデート時のみの制限となります。
   初回インストールでは、機能拡張ソフトウェア用のROM容量が上限となります。
   詳細はこちらをご確認ください。https://i-pro.com/global/en/surveillance/training-support/support/technical-information/install-for-app