Released versions:

• Version 2.40

• Version 2.29

• Version 2.27

This release note applies to the following models:

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Version 2.40

Release date: Sept 28, 2023

New Features / Improvements

• Improved the performance while updating or installing extension software to avoid failure in a slow network. 🇺

• (MULTI part) Improved the frame rate when [GOP control] is set to “Advanced(Fixed GOP 60s w/1s key-frame)”. 🇺 View details

• Enabled all preset positions in Preset sequence 1, 2 and 3 by default. 🇺

• Changed the [Auto track data in video stream] default setting from "Off" to "On (with live display)" on the [Auto track] tab in [PTZ]. 🇺

• (MULTI part) Enabled [Guest User] by default on the 「User auth.] tab in [User mng.] 🇺

• Improved the image quality. 🇺

• Improved the Auto Focus performance in low illuminance environments. 🇺

• Improved the PTZ performance. 🇺

• Improved the response to the following CGI commands. 🇺

  • /cgi-bin/getdata

  • /cgi-bin/get_io2

  • /cgi-bin/get_capability

• Improved the ONVIF connection. 🇺

• Improved the auto tracking behavior. 🇺

• Improved the communication between multi-directional part and PTZ part at AI-VMD alarm occurrence. 🇺

• Improved the data management when updating extension software applications. 🇺

• Supports CGI commands to turn on and off the manual and alarm linkages between PTZ part and Multi part. 🇺 View details

• Improved the SRTP communication. 🇺

• Changed the [SNMP] default setting to Off on the [Network] page. 🇺

• Improved the performance while downloading a video data from an SD memory card in an unstable network. 🇺

• Improved the reflection speed of information display on the live image page. 🇺

Resolved Issues

• Corrected an issue where the camera showed a blank pop-up of installation status error. 🇨

• Corrected an issue where the image could not be zoomed out on video management system. 🇨
  Occurrence condition: After maximum zoom by mouse drag. 🇨

• Corrected an issue where the camera rebooted. 🇧
  Occurrence conditions:
  - [Image capture mode] is "4:3 mode(30fps mode)" or "4:3 mode(25fps mode)"
  - Digital zoom to the maximum level

• Corrected an issue where an mp4 video recorded on an SD memory card could not be played back on the camera. 🇨
  Occurrence condition: Record an mp4 video with [GOP control] set to "Advanced(Fixed GOP 60s w/1s key-frame)"

• Corrected an issue where a communication error might occur on the connected i-PRO recorder on rare occasion. 🇨
  Occurrence conditions: Start sequence display on the recorder while performing SD memory card recording on the camera.

• Corrected an issue where the [Save trigger] setting of SD memory recording might unexpectedly changed after firmware update. 🇨

• (MULTI part) Corrected an issue where VIQS area setting returned 403 Forbidden error and could not be set. 🇨
  Occurrence condition:
  - [Image capture mode] is set to "4:3"
  - Specify an area to the bottom limit of the image

• (PTZ part) Corrected an issue where the camera showed low image quality. 🇨
  Occurrence conditions:
  - [Stabilizer] is On in the [Basic] setting
  - [Frame rate] is set to 8.3fps, 4.2fps or 3.1fps

• (MULTI part) Corrected an issue where [Super Dynamic(SD)]-[Level] setting did not return to the default value when the Reset button is clicked. 🇨

• Corrected an issue where the port of [Destination of Trap] was always the default value (162) in the actual operation, even when any other port number is set on the SNMP trap setting. 🇨

• Corrected an issue where MQTT notification worked only when [AI analytics target] is set to "Other" for audio detection. 🇨

• (PTZ part) Corrected an issue where [Auto track] and [Auto track alarm setting] were disabled when [Maximum shutter] is set to "Max.2/30s" or longer value. 🇨

• (MULTI part) Removed an unnecessary alarm icon shown on setting windows. 🇨

• (PTZ part) Corrected an issue where the window to set preset positions did not appear when setting VIQS. 🇨
  

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  V2.29 V2.29

Version 2.29

Release date: June 27, 2023 - Download the latest firmware

Resolved Issues

• Corrected an issue where PTZ camera could not be accessed by a PC in a different network, even when [Default gateway] is set on the [Network] page and multi-directional part can be accessed. 🇨
  Occurrence condition:
  Set “Static” in [Network Settings] for PTZ camera and restart the camera.

• Corrected an issue where a short-term communication error could occur on a connected recorder. 🇨
  Occurrence condition:
  - PTZ camera part
  - [SD backup rec.] is enabled on the recorder connected to the camera.
  

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  V2.27 V2.27

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