Jira Service Management

{"xsrfToken":"245937c2-eabf-4ad1-9463-e4cf3d4021cf_d59d5c9b43962728b8349be8a9012af0708eed6b_lout","branding":{"id":"16","key":"iccp","name":"サポートポータル｜ご購入前相談","portalBaseUrl":"/servicedesk/customer/portal/16"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a34662ba-e26a-4ef1-8edf-52f9038bc614/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYzdjNTc3Yy0xMmJkLTQ5NDAtYjY0NS1kMzQ0Y2FkN2I3NjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEzNDY2MmJhLWUyNmEtNGVmMS04ZWRmLTUyZjkwMzhiYzYxNCI6WyJyZWFkIl19LCJleHAiOjE2ODU5OTc5OTQsIm5iZiI6MTY4NTk5NzM5NH0.g-A04xV0FbqvQjjcKJG2OvlDwtd24ouIYYBQAI9a7gM&client=cc7c577c-12bd-4940-b645-d344cad7b769&mode=fit","logoId":"a34662ba-e26a-4ef1-8edf-52f9038bc614","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"iPRO Help Center","userInitialAnnouncementHeader":"Welcome to Help Center!","userInitialAnnouncementMessageWiki":"Select your desired request type and fill in the required fields. Please feel free to contact us.","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"iPRO Help Center","announcementHeader":"Welcome to Help Center!","announcementMessage":"Select your desired request type and fill in the required fields. Please feel free to contact us.","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"Welcome","sharedPortalName":"iPRO Help Center","announcementHeader":"ヘルプセンターへようこそ！","announcementMessage":"ご希望のリクエスト種別を選択して必要項目を入力してください。お気軽にお問い合わせください。","localeDisplayName":"Japanese (Japan)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"ja-JP","userLanguageTag":"en-US","portalThemeColor":"#6464e6","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/45bea6a4-64c5-4e5a-9860-4c368f8a3dd0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYzdjNTc3Yy0xMmJkLTQ5NDAtYjY0NS1kMzQ0Y2FkN2I3NjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ1YmVhNmE0LTY0YzUtNGU1YS05ODYwLTRjMzY4ZjhhM2RkMCI6WyJyZWFkIl19LCJleHAiOjE2ODU5OTc5OTQsIm5iZiI6MTY4NTk5NzM5NH0.GPbQrmAj_JnLQu3ks-EAoR317hEXI2AuLqglKW8OOcc&client=cc7c577c-12bd-4940-b645-d344cad7b769&height=300&mode=fit","bannerMediaApiFileId":"45bea6a4-64c5-4e5a-9860-4c368f8a3dd0","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"16","key":"iccp","projectId":10093,"serviceDeskId":16,"name":"サポートポータル｜ご購入前相談","description":"ご購入前のご相談はこちら\n<a href=\"https://japancs.i-pro.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">サポートポータルTOPへ戻る</a>","portalBaseUrl":"/servicedesk/customer/portal/16","onlyPortal":false,"reqTypes":[{"id":"173","name":"その他のご相談","descriptionHtml":"<a href=\"https://japancs.i-pro.com/page/inquiry\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">サポートポータル > 各種お問い合わせページへ</a>","callToAction":"その他のご相談","introHtml":"お探し物が見付かりませんか? こちらのオプションをセレクトして頂ければお手伝いさせて頂きます。SDK提供のご要望なども、こちらから承ります。","icon":10549,"iconUrl":"https://iproiot.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[38],"key":""},{"id":"175","name":"システム構築／機器選定","descriptionHtml":"<a href=\"https://japancs.i-pro.com/page/inquiry\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">サポートポータル > 各種お問い合わせページへ</a>","callToAction":"システム構築／機器選定","introHtml":"","icon":10470,"iconUrl":"https://iproiot.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[38],"key":""},{"id":"176","name":"パートナーズサークルについてのお問い合わせ","descriptionHtml":"<a href=\"https://japancs.i-pro.com/page/inquiry\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">サポートポータル > 各種お問い合わせページへ</a>","callToAction":"パートナーズサークルについてのお問い合わせ","introHtml":"ソリューション開発へのコンポーネントの活用等、当社とのビジネス連携をご検討頂ける企業様へ、技術支援、トレーニング、最新情報共有などのメリットを提供するパートナープログラムをご案内致します。詳しい内容や登録方法などのお問い合わせは、こちらから承ります。","icon":10491,"iconUrl":"https://iproiot.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[38],"key":""},{"id":"170","name":"製品仕様","descriptionHtml":"<a href=\"https://japancs.i-pro.com/page/inquiry\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">サポートポータル > 各種お問い合わせページへ</a>","callToAction":"製品仕様","introHtml":"","icon":10482,"iconUrl":"https://iproiot.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[38],"key":""},{"id":"174","name":"メールによるリクエスト","descriptionHtml":"","callToAction":"メールによるリクエスト","introHtml":"メールのサポートチャネルから受信したリクエスト","icon":10527,"iconUrl":"https://iproiot.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":38,"name":"基本メニュー"}],"orderMapping":{"38":[170,175,176,173]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":16,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CCPRE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Japanese (Japan)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":175,"projectId":10093,"form":{"name":"システム構築／機器選定","descriptionHtml":"<a href=\"https://japancs.i-pro.com/page/inquiry\" class=\"external-link\" rel=\"nofollow noreferrer\">サポートポータル > 各種お問い合わせページへ</a>","callToAction":"システム構築／機器選定","intro":"","instructions":"<a href=\"https://japancs.i-pro.com/page/inquiry\" class=\"external-link\" rel=\"nofollow noreferrer\">サポートポータル > 各種お問い合わせページへ</a>","icon":10470,"iconUrl":"https://iproiot.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"お問い合わせ概要","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"customfield_10830","fieldConfigId":"11037","label":"Channel Type","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["12656"],"values":[{"value":"12734","label":"Call_3500 (Twilio)","selected":false,"children":[]},{"value":"12735","label":"Call_7000 (Twilio)","selected":false,"children":[]},{"value":"12656","label":"Web (Jira Service Management)","selected":false,"children":[]},{"value":"12812","label":"Chat","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"checkbox","fieldId":"customfield_10879","fieldConfigId":"11098","label":"工事を希望する","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"12758","label":"Yes","selected":false,"children":[]}]},{"fieldType":"date","fieldId":"customfield_10878","fieldConfigId":"11097","label":"工事希望日","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10134","fieldConfigId":"10255","label":"お名前","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10278","fieldConfigId":"10421","label":"会社名","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10241","fieldConfigId":"10379","label":"所属部門","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"customfield_10243","fieldConfigId":"10430","label":"業種","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11206","label":"空港","selected":false,"children":[]},{"value":"11207","label":"金融","selected":false,"children":[]},{"value":"11208","label":"遊戯","selected":false,"children":[]},{"value":"11209","label":"市中監視","selected":false,"children":[]},{"value":"11210","label":"商業","selected":false,"children":[]},{"value":"11211","label":"データセンター","selected":false,"children":[]},{"value":"11212","label":"教育","selected":false,"children":[]},{"value":"11213","label":"政府","selected":false,"children":[]},{"value":"11214","label":"病院・福祉","selected":false,"children":[]},{"value":"11215","label":"工場","selected":false,"children":[]},{"value":"11216","label":"港湾","selected":false,"children":[]},{"value":"11217","label":"鉄道","selected":false,"children":[]},{"value":"11218","label":"住宅","selected":false,"children":[]},{"value":"11219","label":"小売","selected":false,"children":[]},{"value":"11220","label":"運動・レジャー","selected":false,"children":[]},{"value":"11221","label":"その他","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","fieldId":"customfield_10279","fieldConfigId":"10422","label":"電話番号","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10287","fieldConfigId":"10434","label":"台数規模","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"customfield_10288","fieldConfigId":"10435","label":"購入状況","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11238","label":"New Install","selected":false,"children":[]},{"value":"11239","label":"Replace (or addition)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","fieldId":"customfield_10289","fieldConfigId":"10436","label":"被写体","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11240","label":"人物 (Human)","selected":false,"children":[]},{"value":"11241","label":"自動車 (Car)","selected":false,"children":[]},{"value":"11242","label":"ナンバープレート (License Plate)","selected":false,"children":[]},{"value":"11243","label":"お札 (Paper Money)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","fieldId":"customfield_10290","fieldConfigId":"10437","label":"録画の仕様","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11244","label":"SD Memory Card","selected":false,"children":[]},{"value":"11245","label":"HDD Recorder","selected":false,"children":[]},{"value":"11246","label":"PC","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","fieldId":"customfield_10966","fieldConfigId":"11197","label":"録画期間","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"12876","label":"1週間（1week）","selected":false,"children":[]},{"value":"12877","label":"2週間(2weeks)","selected":false,"children":[]},{"value":"12878","label":"1ヵ月(1month)","selected":false,"children":[]},{"value":"12879","label":"それ以上(More than 1month)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","fieldId":"customfield_10291","fieldConfigId":"10438","label":"ネットワーク環境","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11247","label":"LAN","selected":false,"children":[]},{"value":"11248","label":"WAN","selected":false,"children":[]},{"value":"11249","label":"Wifi","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","fieldId":"customfield_10292","fieldConfigId":"10439","label":"モニタリング環境","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11250","label":"ディスプレイモニター (Recorder Display)","selected":false,"children":[]},{"value":"11251","label":"ブラウザアクセス (Web Browser)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","fieldId":"customfield_10155","fieldConfigId":"10281","label":"HDD運用モード（レコーダの場合）","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10846","label":"SINGLE","selected":false,"children":[]},{"value":"10847","label":"MIRROR","selected":false,"children":[]},{"value":"11015","label":"RAID5","selected":false,"children":[]},{"value":"11016","label":"RAID6","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","fieldId":"customfield_10967","fieldConfigId":"11198","label":"詳細要件","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"date","fieldId":"customfield_10965","fieldConfigId":"11196","label":"希望納期","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"添付ファイル","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10135","fieldConfigId":"10256","label":"メールアドレス","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/16/create/175","requestValidateBaseUrl":"/servicedesk/customer/portal/16/validate/175","calendarParams":{"firstDay":0,"date":"2023-06-06T05:36:34+0900","useISO8601WeekNumbers":false,"dateIfFormat":"%Y-%m-%d %H:%M","dateTimeIfFormat":"%Y-%m-%d %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYzdjNTc3Yy0xMmJkLTQ5NDAtYjY0NS1kMzQ0Y2FkN2I3NjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA5MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE2ODU5OTg1OTQsIm5iZiI6MTY4NTk5NzM5NH0.9TMlQKe2TeaYKq1xvgfp-1gpHLS4vcGSx11lpuMAlcI","targetCollection":"upload-project-10093","endpointUrl":"https://api.media.atlassian.com","clientId":"cc7c577c-12bd-4940-b645-d344cad7b769","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}